H 4336 General Bill, By R.A. Barber and Boan
 A Bill to amend the Code of Laws of South Carolina, 1976, by adding Section
 8-11-170 so as to require the Division of Human Resource Management of the
 State Budget and Control Board, to solicit, compile, and annually distribute
 to state agencies and the General Assembly the initiative, activities,
 achievements, and results of the Total Quality Management Plan.

   02/04/92  House  Introduced and read first time HJ-15
   02/04/92  House  Referred to Committee on Ways and Means HJ-15
   04/01/92  House  Committee report: Favorable Ways and Means HJ-5
   04/21/92  House  Read second time HJ-24
   04/22/92  House  Read third time and sent to Senate HJ-12
   04/23/92  Senate Introduced and read first time SJ-19
   04/23/92  Senate Referred to Committee on Finance SJ-19

April 1, 1992

H. 4336

S. Printed 4/1/92--H.

Read the first time February 4, 1992.

To whom was referred a Bill (H. 4336), to amend the Code of Laws of South Carolina, 1976, by adding Section 8-11-170 so as to require the Division of Human Resource Management of the State Budget and Control Board, etc., respectfully

That they have duly and carefully considered the same, and recommend that the same do pass:

WILLIAM D. BOAN, for Committee.

1. Estimated Cost to State-First Year $7,000

2. Estimated Cost to State-Annually

Thereafter $6,000

H. 4336 would require the Division of Human Resource Management to solicit, compile and annually distribute to state agencies and the General Assembly the initiative, activities, achievements, and results of the Total Quality Management Plan. The first report must be distributed by June 30, 1993.

The Division would develop and conduct a survey which would identify and document the above stated objectives of Total Quality Management in South Carolina. This endeavor would be accomplished by employees which are revenue funded. While performing this function their revenue generating ability would be lost. The Division estimates that it would cost approximately $7,000 to perform this directive the first year. This amount is based on approximately 345 hours (46 days) at a cost of $20.53 per hour. Following years would take approximately 292 hours (39 days) at an average cost of $6,000.

Prepared By: Approved By:

Debra Duncan George N. Dorn, Jr.

State Budget Analyst State Budget Division

A BILL

TO AMEND THE CODE OF LAWS OF SOUTH CAROLINA, 1976, BY ADDING SECTION 8-11-170 SO AS TO REQUIRE THE DIVISION OF HUMAN RESOURCE MANAGEMENT OF THE STATE BUDGET AND CONTROL BOARD, TO SOLICIT, COMPILE, AND ANNUALLY DISTRIBUTE TO STATE AGENCIES AND THE GENERAL ASSEMBLY THE INITIATIVE, ACTIVITIES, ACHIEVEMENTS, AND RESULTS OF THE TOTAL QUALITY MANAGEMENT PLAN.

Whereas, Total Quality Management (TQM) is a strategic, integrated management system for achieving customer satisfaction involving all managers and employees and using quantitative methods to improve continuously an organization's processes; and

Whereas, Total Quality Management requires a long-term commitment to change organizational cultures in order to improve the quality, timeliness, effectiveness, and responsiveness of services to the public; and

Whereas, the purpose of TQM is to encourage and recognize the positive application of the philosophy, principles, and techniques of Total Quality Management and their application to the governmental environment; and

Whereas, to recognize that state government has a responsibility to provide quality services to meet and exceed taxpayer needs and expectations while providing the greatest value possible for tax dollars spent, state government must acknowledge that Total Quality Management applies to the public sector and must respond by re-examining itself, its roles, and its purposes; and

Whereas, state government can provide leadership and increase awareness in the quality management field by sharing its quality initiative success stories, as well as providing networking opportunities for the exchange of resources, methods, and information. Now, therefore,

Be it enacted by the General Assembly of the State of South Carolina:

SECTION 1. Article 1, Chapter 11, Title 8 of the 1976 Code is amended by adding:

"Section 8-11-170. The State Budget and Control Board Division of Human Resource Management shall solicit and annually compile a report of the initiatives, activities, achievements, and results of the application of Total Quality Management in participating agencies. The first report must be distributed to the agencies of state government and the General Assembly no later than June 30, 1993."

SECTION 2. This act takes effect upon approval by the Governor.