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Current Status Bill Number:View additional legislative information at the LPITS web site.842 Type of Legislation:General Bill GB Introducing Body:Senate Introduced Date:20020108 Primary Sponsor:Leventis All Sponsors:Leventis Drafted Document Number:l:\council\bills\nbd\11021std02.doc Residing Body:Senate Current Committee:Judiciary Committee 11 SJ Subject:Public utilities required to put a direct line telephone number to a customer service representative to all bills sent to retail customers; direct line telephone number defined History Body Date Action Description Com Leg Involved ______ ________ ______________________________________ _______ ____________ Senate 20020108 Introduced, read first time, 11 SJ referred to Committee Versions of This Bill
TO AMEND THE CODE OF LAWS OF SOUTH CAROLINA, 1976, BY ADDING SECTION 58-1-70 SO AS TO REQUIRE PUBLIC UTILITIES TO PUT A DIRECT LINE TELEPHONE NUMBER TO A CUSTOMER SERVICE REPRESENTATIVE ON ALL BILLS SENT TO RETAIL CUSTOMERS AND TO DEFINE "DIRECT LINE TELEPHONE NUMBER".
Be it enacted by the General Assembly of the State of South Carolina:
SECTION 1. The 1976 Code is amended by adding:
"Section 58-1-70. (A) Telephone utilities, electric utilities, other public utilities regulated by the Public Service Commission, and electric cooperatives shall provide a direct line telephone number to a customer service representative on all bills sent to retail customers.
(B) As used in this section, a 'direct line telephone number' is a telephone number that, when dialed, connects with a customer service representative directly, without the need to go through a main menu and choose among options."
SECTION 2. This act takes effect upon approval by the Governor.
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